Fans Suing Ticketmaster: Following the disastrous Eras tour incident last month, The Post can disclose that a group of 25 irate Taylor Swift fans from around the nation are suing Ticketmaster for fraud and deliberate misrepresentation. According to lawyer Jennifer Kinder, the 33-page lawsuit was submitted on Friday in Los Angeles. Following “historically enormous” demand during its presale events, Ticketmaster decided to cancel the general public sale of Swift tour tickets last month. Swifties reported website disruptions and lengthy wait times, only to log off without receiving any assistance.
Jonathan Skrmetti, the attorney general of Tennessee, promised to look into Ticketmaster after receiving a barrage of angry concert-goers’ messages at his office. Additionally, the U.S. Senate’s antitrust and consumer rights subcommittee announced it will convene a hearing to address worries about Ticketmaster in the wake of the Eras mistakes. Although the massive ticket exchange has expressed regret, these ardent Swifties maintain that Ticketmaster “purposefully misled” presale ticket buyers when it “could not supply ticket demand.”
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Ticketmaster was contacted by Post for comment regarding the case. Live Nation is the parent business of Ticketmaster. More than 3.5 million people pre-registered for verified fans, according to a prior announcement from Ticketmaster, making it the largest registration in the business’s history. The remaining 2 million fans were put on a waiting list while just 1.5 million received a promo code for the verified fan presale.
Swifties allege in their lawsuit that Ticketmaster “tacitly promotes” scalpers since the business is compensated each time tickets are resold. Leading the effort is Utah interior designer Julie Barfuss, who tweeted last month that she attempted to get Swift tickets for more than nine hours on the SeatGeek website. For a few stadiums, SeatGeek handled the primary ticketing.
Barfuss claimed that she attempted to purchase a ticket for the Capital One presale event the next day as well, but that her card was refused since SeatGeek had previously charged her more than 40 transactions totaling $14,286.70. I have a card I can’t use and no tickets. She posted information about the lawsuit filing on Instagram on Friday with the caption “Look What You Made Me Do.” Barfuss gave The Post an explanation of her involvement in the lawsuit in a mail.
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“I believe that Ticketmaster messed up badly on this one. I complied with all of their requests. I was an actual fan. I had tickets to Loverfest (which supposedly boosted me). I received a boost from TaylorNation via email,” she stated. It was carnage when I eventually got “in” after waiting a LONG time (like everyone else) and following their directions to log on early using my laptop (rather than a mobile device).
Grabbed tickets as quickly as I could, went to buy them just to learn that someone else had already purchased them, and then, finally, put them in my cart before the website crashed, relegated me to the back of the line, and prevented a transaction from being completed. Swift will go on her first tour since 2018 in support of “Midnights,” her tenth studio album, which was released in October. Arizona will serve as the starting point of the trip, which is scheduled to end in Los Angeles in August.
Swift added of the ticket snafu, “I’m not going to make excuses for anyone because we asked them, several times if they could manage this time of demand and we were promised they could. “It’s actually remarkable that 2.4 million people were able to get tickets, but it also irritates me because many of them feel like they had to survive many bear assaults in order to get them.”