On Wednesday afternoon, users of Canva reported having difficulties with the platform’s editing capabilities. Users of the website were unable to download any of the designs or images that were available there. According to Down Detector, the problems began at approximately two in the afternoon, when users started reporting that they were unable to download from the website.
Several cities in the UK, including London, Manchester, and Birmingham, reported having issues with their internet connections. The website was responsible for 95% of the problems that were reported, while the app was only partially responsible for the remaining 5%.
Is Canva down?
People rushed to Twitter in order to inquire about the editing platform about whether or not there were any issues.
A tweet read, “@canva,” was found. I am unable to download any pictures. Is your website currently down?
Hang tight! Our team’s hustling for a swift fix. Feel free to check our status page: https://t.co/XeE3zIYuLv for updates. Thanks for sticking with us! ^bm
— Canva (@canva) November 30, 2022
Someone Asked: Is @canva down right now?
Unable to download any image. Tried too many time by creating diffirent file but every time downloading failed. #CanvaDown
Canva Replied: Hang tight! Our team’s hustling for a swift fix. Feel free to check our status page: https://t.co/XeE3zIYuLv for updates. Thanks for sticking with us! ^bm
Someone else emailed us and said, “@canva – Is there an issue with your system? I can’t download.”
A third commented on the issue, saying, “#canvadown oof can’t download designs @canva.”
We’re fixing things as we speak and things should be okay anytime soon. Please check https://t.co/fluLX6g5mn for updates. Sorry for the trouble! pic.twitter.com/smIxnMEPvt
— Canva (@canva) November 30, 2022
Canva Provides Support for Website Problems Encountered While Downloading Content
Canva has sent out a tweet to its user base, accompanied by an image of an error message, to let them know that the company is aware of the current issue.
It stated that “We are fixing things as we speak and things ought to be okay in the not too distant future.” Can you kindly check the latest information at https://canvastatus.com? I’m sorry for the inconvenience!”