Fans of Kylie Jenner have been resurrecting a 2021 complaint from employees at her Kylie Cosmetics plant that detailed deplorable working conditions. The cosmetics tycoon started her company in 2016, and since then it has grown to be worth a billion dollars. Although the brands have been successful, the payoff has been unfair to those who have contributed to their success.
Factory Workers For Kylie Cosmetics Have Complained That Their Working Conditions Are “Horrific”
Former worker Irene Lopez claims she was employed by a temp agency in 2016 to work on the assembly line at Spatz Laboratories, the Oxnard, California factory where the cosmetic company manufactured its products at the time. Despite not owning or controlling Spatz, Jenner frequently visited the facility with her mother Kris and posted photos and videos on Instagram.
Lopez, 32, told The Sun that Kylie “would come by and watch us work” when she came to visit. “Before they would come in our superiors would warn us, ‘You are not allowed to engage with them, you guys are meant to stay on working, you guys are not allowed to take any pictures or ask any questions,'” Lopez added. An ex-employee stated that Jenner would come to the plant but would not interact with the workers in any way, instead preferring to observe the production process.
We were obligated to keep our heads down and keep working, “she said “They would wander over to check on us as we used the equipment or refilled the cosmetics tubes. They would only chat to the leads and roam around aimlessly looking at everything without ever engaging in conversation with any of us.” Martha Nolasco, who worked at the plant from 2015 to 2017 after being employed by a temp agency, confirmed that Kylie found the workplace to be very regimented.
— Kylie Jenner (@KylieJenner) March 16, 2016
“Don’t talk to them, don’t even look at them,” she said to The Sun, paraphrasing the advice of her superiors. Said another way: “It was a chaos. We were working on her project, but we weren’t able to contact her “As an interjection, she added. “There was a problem with our vision, and we couldn’t see her. If we’re making her goods and doing all the labour, she ought to know.
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Lopez Claimed That Working For Kylie Cosmetics Made Her Feel “Degraded”
She says she was routinely scolded for being too slow on the assembly line, and that the resulting humiliation often reduced her to tears. She further claimed that she was “verbally intimidated” if she asked questions to her supervisors and that she was expected to produce beauty items after only “five minutes” of training. She went into detail about how the managers she had experienced there had treated everyone with disrespect.
“Everything had to be perfect, or it would be discarded right in front of you. You could lose your job if you didn’t move quickly enough.” Both ex-employees said they were required to stand on their feet for lengthy periods of time and that many of their coworkers frequently “quit” or “left” due to the stress of the job. It was challenging because the pay was low and the hours were long “To which Lopez chimed in.
While it is unclear whether Kylie or her mother knew about the conditions at Spaz Laboratories when they were creating Kylie’s makeup, the company is no longer involved in the production of Kylie’s wildly successful cosmetics line.
‘DON’T EVEN LOOK AT HER’
From 2015 until 2017, another Spatz Laboratories worker named Martha Molasco handled Kylie’s merchandise. She was employed by a different temp agency. Martha, 31, told The Sun exclusively that when Kylie visited, the staff was given stringent “orders” to obey, including “don’t talk to them, don’t even look at them.” Said another way: “It was a chaos. We were working on her project without being able to contact her. She hid from our sight. If we’re making her goods and doing all the labour, she ought to know.
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According to information obtained by The Sun, Kylie and Kris have never directed the factory workers in any way. There is also little evidence to suggest they were aware staff were subject to rigorous visitation guidelines.
‘I WOULD CRY’
Irene said she felt “degraded” working on things for Spatz, the reality star’s company, throughout her year there. According to what Irene said, daily quotas ranged from 1,000 to 1,200 items. She stated, “The managers I had there had been really insulting towards everybody.” Everything had to be flawlessly executed, or else it would be discarded in your face as though it were garbage. You could lose your job if you didn’t move quickly enough.
I wasn’t progressing as quickly as they’d hoped for the first two months of my employment, I recall. You’re not going fast enough, you’re not going fast enough, they’d yell in my face. I’d have to go cry in the stall. It was more than I could handle. Irene claimed that her boss once tossed out all of her finished cosmetics goods, requiring her to begin again with the assistance of her coworkers to avoid being fired.
Irene stated that upon starting work at the plant, she had “five minutes” of training before being tasked with manufacturing the cosmetics. She went on to say that when people asked questions, they were treated poorly. Every inquiry you posed appeared to be an utter moron. If you don’t ask questions, how are you supposed to know anything?
‘STRESSFUL & DEMEANING’
Martha claimed that her superiors made her feel “verbally threatened.” She said: “They would be like, ‘Oh if you don’t do this much by the end you’re going to be laid off or we’re going to call the temp agency to hunt for someone else. It was trying and humiliating all at once. Minimum wage is what I was paid. No pay increase was ever offered.
Martha proceeded by giving an example: “The supervisor said to me, ‘You’ve worked here two years, I can’t believe you haven’t caught up with the machine, you should be packaging twice as much as these new girls.'” “It made me feel quite low. If I do everything right, why do you yell at me in front of other people? To what extent I am able to help is limited.
As Martha put it, “Doing all that hand labouring, I have issues where my hands crack and the agony shoots from my hand to my elbow.” Martha believes that her current health problems may be traced back to her years of hard work. I’m still feeling the ache of that injury. I blame them!” Martha, like many others, stood for 12 hour shifts. She said, “With the verbal, on top of the 10 to 12 hour shifts, a lot of folks ended up resigning or leaving because it was just too much.
“At the beginning it was slow, our regular hours were 4 pm to 12 am. The busiest hours were from four in the afternoon to four in the morning. Overtime pay was available, but it wasn’t worth it because they constantly tested our limits.
‘SO PACKED YOU CAN’T MOVE’
Squeezed to the point of immobility Irene said she felt compelled to come in on weekends at Spatz for fear of being fired, despite working eight-hour shifts during her time there. Twice a month, she said, “you had to come on the weekends, too. Since I have two kids and am a single parent, finding weekend child care can be challenging. When asked why I don’t have weekend child care, I explained that I was hired through a temp agency. They warned me, “Find someone, or you’ll be fired.”
“It was hard because they wanted you to do all these hours for a low wage job, which I didn’t think was fair.” Irene disclosed the “horrific” working conditions she experienced at the factory in Oxnard, California. She remarked, “Every time you turned around, someone was immediately behind you. That’s how crammed we were in the factory.
As someone who suffers from anxiety, working in an environment with so many people was exhausting and required frequent trips to the restroom. You’re stuck where you are, unable to move or communicate effectively. There were often accidents and messes, Irene said. I did see that there were a lot of ants in the crevices and under the furniture.
Martha, a former employee, stated that she and her coworkers were subjected to unbearable heat in the summer and subfreezing temperatures in the winter. In the summer, she said, “it was awful. Cold in the cold because there’s no heating. You had to wear two layers, which was inconvenient because we used our hands a lot and the extra layer got in the way. What happened was terrible.