The Orlando VA Healthcare System enhances care, access, and outcomes for Veterans, and it was recognized among the nation’s highest-performing hospitals.
The Orlando VA Healthcare System (OVAHCS) earned a 5-Star Overall Hospital Quality Rating from the Centers for Medicare & Medicaid Services (CMS) for the third consecutive year. This distinction reflects excellence in patient outcomes, safety, patient experience, readmissions, and timely, effective care.
The CMS Overall Hospital Quality Star Rating is one of the nation’s most recognized measures of hospital performance. OVAHCS joins an elite group of healthcare organizations achieving the highest rating available and remains committed to delivering world-class care to the more than 149,000 Veterans served throughout Central Florida.
“Receiving a CMS 5-Star rating for the third year in a row is a testament to the unwavering dedication of our employees, volunteers, trainees, and community partners who work tirelessly to provide exceptional care to Veterans,” said Timothy J. Cooke, Director and CEO of the Orlando VA Healthcare System. “This recognition demonstrates our commitment to quality, safety, innovation, and ensuring Veterans receive the healthcare they have earned and deserve.”
CMS evaluates hospitals using measures in five key areas: mortality, safety of care, readmission rates, patient experience, and timely and effective care. The Orlando VA Healthcare System’s continued top-tier performance reflects its culture of continuous improvement and Veteran-centered care.
In addition to earning the CMS 5-Star Overall Hospital Quality Rating, Orlando VA has received numerous recognitions for quality and patient experience in recent years, including:
- Recognition for achieving top-tier patient satisfaction scores through CMS’s Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS), highlighting Veterans’ trust and confidence in the care they receive.
- National recognition through the Veterans Health Administration’s Patient Safety Program of Excellence designation, recognizing Orlando VA’s leadership in patient safety, quality outcomes, and Veteran-centered care.
- The Orlando VA Healthcare System’s Community Living Center (CLC) has earned national recognition as a five-star facility, a designation that reflects its high quality of long-term care and patient experience.
Beyond these national recognitions, Orlando VA Healthcare System continues to distinguish itself through operational excellence and innovation. During the past year, the healthcare system expanded services and access for Veterans through:
- Expansion of women Veterans’ health services and facilities.
- Continued growth of telehealth programs and virtual care options to include TECS (Technology-based Eye Care Services) and Tele-Derm.
- Addition of urgent care at Viera and Daytona Beach and expansion of urgent care hours at Lake Baldwin.
- Addition and expansion of specialty services, including Medicine, Surgery, Mental Health, and Prosthetics.
- Nationally recognized robotic surgery and bronchoscopy program achievements.
- Sustained improvements in access to care, consult management, and appointment scheduling timeliness.
These accomplishments support Orlando VA’s mission of providing exceptional healthcare and improving the health and well-being of the Veterans, families, caregivers, and survivors it serves.
Check online for more information on the 5-Star Overall Hospital Quality Rating from the Centers for Medicare & Medicaid Services (CMS).
Check here for more information on the Orlando VA Healthcare System (OVAHCS).
The post Orlando VA Healthcare System Enhances Care, Access, Outcomes for Veterans appeared first on West Orlando News.
Source: West Orlando News
Published: 2026-08-03 01:26:00